Our Story

Founded in 2013, Britannia Cleaning began as a small family business with a simple mission: to provide exceptional cleaning services that exceed client expectations. What started as a single-van operation has grown into one of the UK's most trusted cleaning service providers, serving hundreds of satisfied clients across London and surrounding areas.

Our founder, Margaret Thompson, recognised the need for reliable, professional cleaning services that businesses and homeowners could depend on. With over 20 years of experience in the cleaning industry, Margaret assembled a team of skilled professionals who share her commitment to excellence and attention to detail.

Our Mission

To provide superior cleaning services that create healthier, more productive environments for our clients while maintaining the highest standards of professionalism, reliability, and environmental responsibility.

Our Values

  • Quality: We never compromise on the quality of our work. Every job is completed to the highest standard.
  • Reliability: Our clients depend on us, and we take that responsibility seriously. We're always on time and fully prepared.
  • Integrity: We operate with complete honesty and transparency in all our business dealings.
  • Environmental Responsibility: We're committed to using eco-friendly products and sustainable practices wherever possible.
  • Customer Service: Our clients' satisfaction is our top priority. We go above and beyond to exceed expectations.

Why Choose Britannia Cleaning?

🎯 Experienced Team

Our cleaners are thoroughly trained, vetted, and certified. Each team member brings years of experience and a commitment to excellence.

🛡️ Fully Insured

We carry comprehensive insurance coverage, giving you complete peace of mind when you choose our services.

🌱 Eco-Friendly

We use environmentally responsible cleaning products that are safe for your family, employees, and the planet.

⏰ Flexible Scheduling

We work around your schedule with flexible timing options including evenings and weekends.

💯 Satisfaction Guarantee

If you're not completely satisfied with our service, we'll return to make it right at no additional charge.

📞 24/7 Support

Our customer service team is available around the clock to address any questions or concerns.

Meet Our Leadership Team

The experienced professionals behind Britannia Cleaning

Margaret Thompson

Margaret Thompson

Founder & Managing Director

With over 20 years in the cleaning industry, Margaret established Britannia Cleaning with a vision to provide exceptional service quality. She oversees all operations and maintains our high standards.

James Wilson

James Wilson

Operations Manager

James brings 15 years of experience in facility management and ensures all our cleaning operations run smoothly. He's responsible for quality control and team coordination.

Sarah Martinez

Sarah Martinez

Customer Service Director

Sarah leads our customer service team and ensures every client receives exceptional support. Her focus on customer satisfaction has helped build our reputation for excellence.